Your privacy is important to us. This Privacy Policy explains how Profitual (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website and services.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, and password when you create an account.
- Billing Information: Payment details processed securely through our payment provider.
- Business Data: Financial data you input or connect through accounting integrations (QuickBooks, Xero).
Information Collected Automatically
- Usage Data: How you interact with our services, features used, and time spent.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP address, access times, and pages viewed.
How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve our services
- Protect against fraudulent or illegal activity
Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL encryption for data in transit
- Encrypted storage for data at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
Accounting Data
When you connect QuickBooks or Xero:
- We request read-only access to your financial data
- We never modify your accounting records
- You can disconnect integrations at any time
- Data is used solely to generate your forecasts
Data Retention
We retain your data for as long as your account is active. Upon account deletion, we remove your data within 30 days, except where retention is required by law.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
Third-Party Services
We use trusted third-party services for:
- Payment processing (Stripe)
- Accounting integrations (Plaid)
- Analytics (privacy-focused alternatives)
- Email communications
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our services.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].